Competency Based Human Resources Management
Pupuk Kaltim is conducting Competency Based Human Resources Management (CBHRM). This CBHRM begins with a competence directory arrangement which includes hard and soft competencies. Hard competency is built in accordance to Knowledge Based and Work Based, while Soft Competency consists of Core Competency, Role Competency and Behaviour Competency.

Core Competency that the company has built consists of Integrity, Achievement and Customer Service Orientation. Role Competency comprises of Structural and Functional Roles. For Structural Role, the competencies include Team Leadership, Business Orientation and Strategic Thinking. While for Functional Role, developed competencies are Analytical Thinking, Conceptual Thinking and Technical Expertise. Whereas for Behaviour Competency, the subjects of development are to comply with organizational functions. Competencies included in Behaviour Competency are Relation Building, Development of Others, Team Work, Initiative, Flexibility, Information Seeking among others.

The Structured Competency Directory is used as a ground rule to build the Human Resource Management System, such as Logrolling Management, Performance Management, Training Management, Recruitment Management and so on.

Performance Management
The development of Performance Management at Pupuk Kaltim is based on Key Performance Indicators (KPI) and individual Soft Competency. Each year, Soft Competency and Individual KPI assessments are conducted with each employee. The assessment result for both components is used to measure performance of individual employees, which then utilized to calculate salary increments.

Performance Management is one of the tools of new Remuneration System that is developed based on position grade. The assessment system used to evaluate Soft Competency is the 360 degree assessment system and encompasses all levels, from managerial, the employee itself, associates and subordinates.

Knowledge Management
Human resources management is expected to create Knowledge Creation and to engineer value (Knowledge Engineering). Ability to manage knowledge which mostly resides in individuals’ mind and attitude in the form of tacit knowledge (knowledge, thought concept or human skills and grows from various experiences) is a challenge that must be answered in the future. This challenge stimulates the urgent implementation of Knowledge Management System (KMS). At present, Pupuk Kaltim is preparing to lead KMS as a part of the company’s intellectual interest management strategy.